Mountain West Technologies - Scheduled Emergency Maintenance - Legacy Core (MWT-TID:72481) – Maintenance details

Scheduled Emergency Maintenance - Legacy Core (MWT-TID:72481)

Completed
Scheduled for September 10, 2024 at 3:00 PM – 3:11 PM

Affects

Datacenters

Under maintenance from 3:00 PM to 3:11 PM

Casper

Under maintenance from 3:00 PM to 3:11 PM

Network Status

Under maintenance from 3:00 PM to 3:11 PM

Legacy Colocation

Under maintenance from 3:00 PM to 3:11 PM

Network Status

Under maintenance from 3:00 PM to 3:11 PM

Cheyenne

Under maintenance from 3:00 PM to 3:11 PM

Updates
  • Completed
    September 10, 2024 at 3:11 PM
    Completed
    September 10, 2024 at 3:11 PM

    This has been completed with no impacts.

  • In progress
    September 10, 2024 at 3:00 PM
    In progress
    September 10, 2024 at 3:00 PM
    Maintenance is now in progress
  • Planned
    September 10, 2024 at 3:00 PM
    Planned
    September 10, 2024 at 3:00 PM

    During this time, Mountain West will be attempting to recover a failed route processor card in a critical core switch.

    While we expect no downtime, the following services may be affected:

    • Casper Colocation

    • Web Hosting

    • Domain Registration

    • Legacy Layer 2 Transport

    • Customer Portal Access

    • Hosted Email Services

    • DNS

    • A limited number of DIA Internet services in Natrona County

    For residential or business customers experiencing issues, please contact support at support@mwtcorp.net or 307-233-8400.

    For colocation or hosted service customers, please contact escalations at escalations@mwtcorp.net or 307-233-8330. Alternatively, you can reach out to your normal account contacts.

    This notice will be updated once the process is complete.