Mountain West Technologies - Voice Infrastructure Upgrade - (MWT-TID: 79754) – Maintenance details

Voice Infrastructure Upgrade - (MWT-TID: 79754)

Completed
Scheduled for April 23, 2025 at 4:00 AM – 5:30 AMUTC

Affects

Mountain West Technologies

Under maintenance from 4:00 AM to 5:30 AM

Services

Under maintenance from 4:00 AM to 5:30 AM

Voice

Under maintenance from 4:00 AM to 5:30 AM

Updates
  • Completed
    April 23, 2025 at 5:30 AMUTC
    Completed
    April 23, 2025 at 5:30 AMUTC
    Maintenance has completed successfully
  • In progress
    April 23, 2025 at 4:00 AMUTC
    In progress
    April 23, 2025 at 4:00 AMUTC
    Maintenance is now in progress
  • Planned
    April 23, 2025 at 4:00 AMUTC
    Planned
    April 23, 2025 at 4:00 AMUTC

    As part of our ongoing commitment to improving voice services, Mountain West's vendors will be upgrading the switching and routing infrastructure in our voice services during an upcoming maintenance window.

    To ensure a smooth upgrade and minimize disruption, customers on a limited amount of voice equipment will temporarily respond with a SIP 503 message to all INVITE and Registration requests. This action will gracefully allow traffic to reroute through redundant paths.

    Additionally our voice portal at voice.mwtn.net will be unavailable during this maintenance.

    Contact Information:

    Support Team: support@mwtcorp.net | 307-233-8400

    We appreciate your understanding and patience as our vendor works to enhance network performance and reliability.