Mountain West Technologies - Voice Infrastructure Upgrade - (MWT-TID: 79754) – Maintenance details

Voice Infrastructure Upgrade - (MWT-TID: 79754)

Planned
Scheduled for April 23, 2025 at 4:00 AM – 5:30 AM

Affects

Services

Under maintenance from 4:00 AM to 12:00 AM

Voice

Under maintenance from 4:00 AM to 12:00 AM

Updates
  • Planned
    April 23, 2025 at 4:00 AM
    Planned
    April 23, 2025 at 4:00 AM

    As part of our ongoing commitment to improving voice services, Mountain West's vendors will be upgrading the switching and routing infrastructure in our voice services during an upcoming maintenance window.

    To ensure a smooth upgrade and minimize disruption, customers on a limited amount of voice equipment will temporarily respond with a SIP 503 message to all INVITE and Registration requests. This action will gracefully allow traffic to reroute through redundant paths.

    Additionally our voice portal at voice.mwtn.net will be unavailable during this maintenance.

    Contact Information:

    Support Team: support@mwtcorp.net | 307-233-8400

    We appreciate your understanding and patience as our vendor works to enhance network performance and reliability.