Mountain West Technologies - Inbound Call Failure | Chugwater Telephone (MWT-TID: 236760) – Incident details

All systems operational

Inbound Call Failure | Chugwater Telephone (MWT-TID: 236760)

Resolved
Partial outage 50 %
Started 4 months agoLasted 2 days

Affected

The Chugwater Telephone Company

Partial outage from 11:05 PM to 7:56 PM

Voice - Landline / POTS

Partial outage from 11:05 PM to 7:56 PM

Voice - SIP / VOIP

Partial outage from 11:05 PM to 7:56 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Update
    UTC
    Update

    Teams are still engaged to resolve this issue. Currently we are pending the provider to dispatch and review trouble. An ETR will be provided as updates are received.

  • Update
    UTC
    Update

    We are continuing to work with our 3rd party provider to restore services. Additional updates and a ETR are expected soon.

  • Update
    UTC
    Update

    Teams have engaged but due to 3rd parties needing to add additional groups, we cannot provide a ETR at this time. Team members are engaged and are continuing to work on this incident.

  • Investigating
    UTC
    Investigating

    We are currently investigating an outage of a 3rd party circuit which is creating an impact to the ability to receive calls.