Mountain West Technologies - Outbound Voice Issue - (MWT-TID: 87082) – Incident details

All systems operational

Outbound Voice Issue - (MWT-TID: 87082)

Resolved
Degraded performance
Started about 2 months agoLasted about 3 hours

Affected

Mountain West Technologies

Degraded performance from 4:46 PM to 8:11 PM

Services

Degraded performance from 4:46 PM to 8:11 PM

Voice

Degraded performance from 4:46 PM to 8:11 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating

    We are currently investigating reports of a limited number of customers having outbound calls failing to complete. Teams are engaged and investigating.