Mountain West Technologies - Transport Upgrade - Traffic Transition (MWT-TID: 89900) – Incident details

Wheatland experiencing partial outage

Transport Upgrade - Traffic Transition (MWT-TID: 89900)

Resolved
Major outage
Started 22 days agoLasted about 8 hours

Affected

Mountain West Technologies

Major outage from 12:58 PM to 6:49 PM, Degraded performance from 12:58 PM to 6:49 PM, Operational from 6:49 PM to 12:00 AM

Datacenters

Degraded performance from 12:58 PM to 6:49 PM, Operational from 6:49 PM to 12:00 AM

Casper

Degraded performance from 12:58 PM to 6:49 PM, Operational from 6:49 PM to 12:00 AM

Network Status

Degraded performance from 12:58 PM to 6:49 PM, Operational from 6:49 PM to 12:00 AM

Cheyenne

Degraded performance from 12:58 PM to 6:49 PM, Operational from 6:49 PM to 12:00 AM

Network Status

Degraded performance from 12:58 PM to 6:49 PM, Operational from 6:49 PM to 12:00 AM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    Teams are still working in these sites it ensure continued operation. Currently services are operational and teams will continue to monitor until completed.

  • Monitoring
    Monitoring

    We've seen service restoration for about 20 minutes. Teams are continuing to monitor service status for any remaining issues.

  • Investigating
    Investigating

    We are currently investigating impacts from our maintenance last night that has fallen outside of allotted time frame. Transport traffic between Casper and Cheyenne in addition to internet services are experiencing degraded performance as we troubleshoot the problem.